Africa Imports shipping and returns policy for Spain
"We do accept and process orders from Spain. There are two methods of payment for these orders(Wire Transfer and Paypal). There is a $10.00 fee when paying with a Wire Transfer. There also is a handling and shipping charge that is figured out once the merchandise has been packed. You are giving a choice between FedEx, UPS, and US Mail for shipping. When we first recieve an International order, each customer is sent the following e-mail. Once a customer responds and agrees, we process the order.
Thank you for your recent order with Africa Imports. To send orders outside of the US, there are some extra things needed.
1. We are
unable to process credit cards from banks outside of the United States.
We can accept wire transfers or any monies sent to us as long as they
are in U.S. dollars.
2. Unless you choose the shipping company we will ship the least expensive way, We will tell you the total cost of your order including shipping. But we will not know the exact cost until after your order is packed.
3. We are not a customs broker and are unable to help you with customs. If there are any extra charges by the country to which the package is being shipped, these costs are extra, and are not included in your payment to us. You may have additional costs for customs and for clearing that are not included in your bill from us. We are also not responsible for any customs delays in receiving your order, this is beyond our control and will not be acceptable as a reason for refusal of the goods sent.
4. If you receive any damaged goods you must contact the shipping company as soon as possible in order to process any claims. If the item(s) did not appear to be damaged in shipping contact us as soon as possible so that we might make sure you are happy with your order. Do not discard the box or packaging material until the matter is settled.
5. We have a 100% guarantee that you will be happy with the goods sent, but shipping costs and customs fees are not refundable.
again for your order and contact us any time with any questions."
Their clothes look excellent, and worth the little bit of extra effort, in our opinion.
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